Privacy Policy
Protecting your private information is our priority. This Privacy Policy (the “Privacy Policy”) forms part of the Terms and Conditions governing the use of the Website and all content and materials offered on or through any services provided to you through the Website. Any defined terms referenced herein are further described in the Terms and Conditions.
Cayman Triathlon Coaching Ltd. T/A Triformations (the “Company”) recognises that privacy is important and our goal is to protect your private information to the best of our ability. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include the website domain, www.triformations.com, Triformations, and Cayman Triathlon Coaching Ltd. T/A Triformations. By using the Website or any Services, you consent to the data practices described in this Privacy Policy.
Collection of Your Personal Information
The Company may collect personally identifiable information, such as your name, telephone number and/or email address. If you purchase any of the Company’s products and/or services, we may also collect billing and shipping information in order to complete the transaction and deliver services to you. The Company may also collect anonymous demographic information, such as your age, gender, and geographical region. We reserve the right to gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by the Company. This can include: your IP address, browser type, domain names, access times, and referring website addresses. This data is used for service operation, maintaining quality, and general analytics.
If you disclose personal or sensitive information through interactive services on the Website, such data may be collected and used by others.
The Company encourages you to review the privacy policies of third-party websites linked from the Website. The Company is not responsible for third-party practices.
Use of Your Personal Information
The Company may use your information to:
• Contact you about orders or queries.
• Inform you of other products or services.
• Conduct customer research via surveys.
• Customise content and advertising based on usage.
We may contact you on behalf of trusted external partners. Your data is not disclosed to them unless required to fulfil a specific service on our behalf. All partners are required to maintain data confidentiality.
The Company will only disclose your personal data without notice where:
• Required by law;
• Necessary to protect the Company’s rights or operations;
• Required to ensure the safety of users or the public.
If you contact the Company with questions or complaints, records of communications may be kept and disclosed if necessary.
Legal Basis for Processing
All personal information is processed in accordance with the Data Protection Act (2021 Revision) of the Cayman Islands. We process your personal data based on the following legal grounds:
• Your consent;
• Performance of a contract;
• Compliance with legal obligations;
• Legitimate business interests.
Data Retention
We retain personal data only as long as is necessary to fulfill the purposes described herein, or as required by law.
Data Security
The Company secures your personal information from unauthorised access, use, or disclosure. Payment and sensitive information is encrypted via Secure Sockets Layer (SSL).
Payment details are not stored by the Company. Payments are processed securely through third-party payment processors. These processors comply with the Payment Card Industry Data Security Standard (PCI DSS). The Company itself does not retain credit card or payment details.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure. Use of the Website is at your own risk.
Cookies
The Website may use cookies to enhance your browsing experience. Cookies help personalise content, remember preferences, and enable features such as repeat checkouts.
You may choose to disable cookies via your browser settings, but doing so may affect the functionality of the Website.
Transfers of Data
Where personal data is transferred outside the Cayman Islands, we ensure appropriate safeguards are in place, consistent with applicable data protection law.
Your Rights
In accordance with the Data Protection Act, you have the right to:
• Access your personal data;
• Request correction of inaccuracies;
• Request erasure in certain circumstances;
• Object to or restrict processing;
• Withdraw consent (where processing is based on consent);
• Lodge a complaint with the Ombudsman (www.ombudsman.ky).
To exercise any of your rights, contact us at info@triformations.com.
Children Under 13
The Company does not knowingly collect data from children under 13. If you are under 13, do not use this Website. Legal guardians are responsible for minors aged 13–17 using the Website.
Third-party sites linked from this Website may have different policies regarding children. We recommend reviewing their terms separately.
Unsubscribe & Data Access Requests
You may opt out of marketing communications at any time via unsubscribe links or by contacting us.
You may also request to access, correct, or delete your personal data by contacting info@triformations.com. Requests will be handled in compliance with applicable legal obligations and may require identity verification.
Data Breach Notification
In the event of a personal data breach, we will notify affected individuals and the Cayman Islands Ombudsman in accordance with legal obligations, including where the breach is likely to result in a high risk to your rights or freedoms.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the most recent version will supersede all others. Continued use of the Website following updates constitutes your acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at info@triformations.com
Last modified: 3 August 2025