Collection of your Personal Information
The Company may collect personally identifiable information, such as your name, telephone number and/or email address. If you purchase any of the Company’s products and/or services, we may also collect billing and shipping information in order to complete the purchase transaction and deliver our product and/or services to you. The Company may also collect anonymous demographic information, which is not unique to you, such as your age, gender and geographical region. We reserve the right to gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by the Company. This information can include: your Internet Protocol (IP) address (the group of four numbers separated by periods, such as 126.96.36.199, that identifies a particular host computer), browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.
Please keep in mind that if you directly or indirectly disclose personally identifiable information or personally sensitive data through the Interactive Services, this information may be collected and used by others.
Use of your Personal Information
The Company may use your personally identifiable information to: (a) contact you about the status of your order or respond to your questions via e-mail or telephone, and to allow you to store your basic information for repeat checkouts, (b) inform you of other products or services available from the Company and its affiliates, or (c) contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may keep track of the Website and pages you visit within the Company, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area or service.
The Company will disclose your personal information, without notice, only if required to do so by law or in good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the Website; (b) protect and defend the rights or property of the Company; and (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Should you contact the Company by email or any other means with questions, complaints or comments, the Company may retain such email communications and/or records of such communications. Any such information will not be deemed to be private and may be disclosed by the Company.
The Website may use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise the Company webpages, or register with the Website for any reason, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same the Website, the information you previously provided can be retrieved, so you can easily use the Company features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website.
Security of your Personal Information
The Company secures your personal information from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
The third party shopping cart serves as a transmitter in the payment transaction: it collects your information, saves it for the Company to be able to see who our customers are and track the sales, and then passes it to our third party payment gateways/processors that specialise in processing credit cards and provide the security level of protection required for storing and manipulating such sensitive data.
The Company and the third party shopping cart do not store your credit card details. Your credit card details are held securely by the third party payment gateway (payment processor) who has achieved Level 1 Payment Card Industry (PCI) Compliance, which is the highest level of compliance with the payment card industry’s security standards for credit card data. The Payment Card Industry Data Security Standard was developed to protect consumers and their data no matter where they shop or what channel they use. This is the same level as banks and payment gateways. PCI Level 1 means that they have been audited by an outside firm and is found to meet or exceed their standards for data storage, employee background checks, processes for updating programs, etc.
It is important to remember that whatever you transmit or disclose online can be collected and used by others or unlawfully intercepted by third parties. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. In addition, we may disclose information to law enforcement or other government officials if we determine such disclosure to be appropriate, or if we are compelled to disclose it by court order or by operation of law.
Any information voluntarily disclosed by you and posted on the Website via its Interactive Services may be viewed and used by others. If you post personal information that is accessible to the public online, you do so at your own risk. You accept that you may receive unsolicited messages from other parties in return.
Children Under 13
The Company does not knowingly collect personally identifiable information from children under the age of thirteen (13). If you are under the age of 13, you must not access or use the Website. If you are the legal guardian of a minor that is older than 13 but younger than 18, you will be solely responsible for such minor’s access and use of the Website and you remain liable for all obligations hereunder.
The Company works with (and may provide links to) third party sites that offer features described on the Website. Such third parties may permit children under the age of 13 to register for these features on their sites in accordance with their respective privacy policies. Registration for these features is pursuant to the privacy policies of the third parties operating the websites on which registration occurs. For more information, please review the privacy policies of each respective third party site. The Company does not knowingly obtain, retain or use information from anyone who indicates that they are under 13 years old.
Opt-Out and Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements and newsletters of certain information in accordance with the Organisation for Economic Co-operation and Development (OECD) Guidelines on the Protection of Privacy and Transborder Flows of Personal Data. You are not required to receive any mailings that you do not wish to receive. If you wish to discontinue receiving these mailings, you may change your subscription preferences by following the instructions provided within the e-mails received.
If you wish to wish to revoke in writing your rights granted to the Company and its agents to use your name, biographical information, photographs, images, story and/or testimonial, in whole or in part, and without restriction as to changes or alterations (as further described in the Testimonial and Photo Release section of the Terms and Conditions), then you must notify the Company by email to email@example.com.
Last modified: 14 July 2019